Intercity Security Systems would like to remind all our valued customers that most cities have alarm ordinances in effect. Your local police department will usually require the user of a residential or business alarm system to obtain an alarm permit.

Please be aware that some police departments WILL NOT DISPATCH to a home or business that does not have a current permit on file. For more specific information, please contact your local police department or our office.

If it should become necessary for the central station to verify the identity of someone at your premises during an alarm, the operator will ask for your account identification number or password. The account ID will identify you, your family members and others you choose as persons who are authorized to be on the premises. A false alarm condition will result in a police dispatch if the correct ID is not supplied to our central station operator upon request.

If you wish to update your emergency notification list or need to change the personal identification password please call our central station data entry department at 1-800-228-0580 for assistance. If you have any questions regarding the proper operation of your alarm system, or are experiencing a false alarm problem that requires service, please contact our office so that we may resolve any technical or administrative problems. To maintain complete system integrity you MUST TEST YOUR SYSTEM! We have no way of knowing a problem may exist unless you make us aware of it.

We make available to all our customers various service agreements that take care of your alarm system on a warranty basis, time and materials, scheduled inspections or a complete maintenance program that includes all system components, inspections, testing, cleaning, adjustments and service calls, contact us for details.

Thank you for choosing Intercity Security Systems to serve you!